Yes. Once you’ve completed your purchase, you’ll receive a confirmation email with your order details.

No. You can check out as a guest. Creating an account allows you to view your order history and check the status of your orders at any time.

Once your order has been handed over to the courier, estimated delivery times are:

Italy: 1–2 working days.

Europe, Switzerland and the United Kingdom: 3–5 working days.

Delivery times are estimates and may vary depending on the destination.

For more information, visit our Shipping and Payments page.

Shipping within Italy costs €4.99 and is free on orders over €45.

Shipping to other European Union countries costs €9.99 and is free on orders over €89.

Shipping to the United Kingdom costs €12.99, while shipping to Switzerland costs €14.99. Shipping is free to both destinations on orders over €89, with duties and taxes included.

For more information, visit our Shipping and Payments page.

As soon as your order has been dispatched, you’ll receive an email with a tracking link. If you have an Alynea account, you can also check its status under My Orders.

We currently ship to the following countries:

Italy, Austria, Belgium, Denmark, France, Germany, Ireland, Luxembourg, the Netherlands, Portugal, Spain, Sweden, the United Kingdom and Switzerland.

For Spain and Portugal, we currently ship to mainland destinations only. Within the United Kingdom, we ship to England, Scotland and Wales.

We do not currently ship to the Balearic Islands, Canary Islands, Ceuta, Melilla, the Azores, Madeira, Greenland or the Faroe Islands.

You can request a return within 15 days from receiving your order.

For full details, visit our Returns & Refunds page.

Once your return has been received and inspected, your refund will be processed within 15 days using the original payment method.

For more information, visit our Returns & Refunds page.

Return shipping costs are the customer’s responsibility.

For more details, visit our Returns & Refunds page.

Yes. Klarna is available at checkout.

Yes. All payments are processed securely using encrypted systems. Alynea never stores your payment card details.

If you’d like to work with Alynea, send us a short introduction through our Contact Us page or email us at info@alyneapilates.com.

We’d love to learn more about you.

You can contact us using the form on our Contact Us page or email us at info@alyneapilates.com.

Our team usually replies within one business day.