Refund policy

Returns & Refunds

Can I return my order?

Yes. You can request a full or partial return within 15 days of receiving your order.

To be eligible for a return, all items must be sent back in the same condition in which they were received: unworn, unused, undamaged and complete with any original tags and packaging.

How do I request a return?

To request a return, click here to access our Returns Portal using your order number and the email address used to place the order.

Through the Returns Portal, you can:

- Select the items you wish to return;
- Choose a reason for the return;
- Follow the guided steps to complete your request.

Once your request has been approved, you will receive all the instructions you need to send your return.

When will I receive my refund?

Once your return has arrived at our warehouse and the items have been inspected and approved, your refund will be processed within 15 days using the original payment method.

The time it takes for the funds to appear in your account may vary depending on your bank or payment provider.

Can I exchange an item?

We do not currently offer direct exchanges.

If you would like a different item, please place a new order and, provided the original item is eligible for return, submit a return request through our Returns Portal.